Frequently Asked Questions

We currently ship to the United Kingdom, United States, Canada, Australia, Austria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Poland and Sweden.

Within the UK we are unable to deliver to Northern Ireland, the Channel Islands, the Isle of Man, the Scottish Highlands & Islands and the Isles of Scilly. See the full list on our Shipping Countries page.

Standard shipping is free on every order to all the countries we ship to. There is no minimum spend.

Every piece is prepared by hand, so please allow:

• 3–5 business days to process and pack your order
• 7–14 business days in transit after dispatch

Read more in our Shipping Policy.

We ship with fully tracked couriers, mainly FedEx and DHL. As soon as your order leaves our workshop you'll receive an email with your tracking number.

For US customers, prices already include US import tariffs. For all other countries, any local import duties or taxes are charged by your customs authority and are paid by the customer. These charges are not refundable.

Occasionally parcels are held up by customs or the courier. If your order hasn't arrived within the estimated time, email thewildtanners@gmail.com with your order number and we'll chase it with the courier for you.

Yes. Every order is sent in secure, discreet packaging.

Yes. Our leather goods are made from 100% genuine leather and handcrafted by skilled artisans using traditional leatherworking techniques. Our canvas range (gun cases, cartridge bags and watch rolls) pairs heavy-duty canvas with genuine leather details.

Our workshop makes a wide range of leather goods, including:

• Leather aprons for chefs, barbers, woodworkers, welders, farriers and more
• Leather and canvas golf bags
• Hunting & shooting gear: rifle and shotgun scabbards, cartridge bags and belts
• Knife rolls, watch rolls, valet trays and toiletry bags
• Leather bags, garments and accessories
• Replica championship belts

No. Genuine leather is a natural material, so every hide carries its own grain, small marks and tonal variation. These features make each piece unique and are not defects. Over time your leather will also develop a rich patina.

We photograph our products as accurately as we can. Because every hide is different and screens display colour differently, your item may vary slightly in shade or texture from the images.

Yes. We work with retailers, boutiques, online sellers and businesses, and offer wholesale, bulk and private-label options. Visit our Wholesale page or email us with your requirements.

Sizes are listed in inches on each product page. For harnesses, collars and waist-sized items, measure around the body where the item will sit using a soft tape measure and choose the size range your measurement falls within.

If you're between sizes, choose the larger size or select Custom.

Yes. Many of our products include a Custom size option. Select it on the product page and email your exact measurements and order number to thewildtanners@gmail.com.

Many products, including aprons, knife rolls, watch rolls, bags and gun cases, can be personalised. Choose Custom Personalization: Yes on the product page and tell us your details (for example initials, a name or a logo).

Most leather products come in a range of colours shown on the product page. If you'd like something that isn't listed, choose Custom in the colour options and email thewildtanners@gmail.com with the colour you have in mind.

Because they are made especially for you, customised and personalised items are non-refundable. If a custom item arrives faulty or damaged, we'll repair or replace it free of charge.

• Wipe off dust and dirt regularly with a soft, dry cloth.
• Apply a good-quality leather conditioner every few months to keep the leather supple.
• Keep it away from direct heat and prolonged strong sunlight.
• Store it in a cool, dry place, ideally in a breathable dust bag.
• Avoid overloading bags and cases, which can stretch straps and seams.

Gently blot away excess water with a soft cloth and let the item dry naturally at room temperature. Never use a hairdryer or radiator, as heat can make leather crack. Once dry, apply a little leather conditioner. Please note that water damage is not covered by our warranty.

Brush off dried dirt, then spot-clean with cold water and a soft brush or cloth. Do not machine wash or use detergents, as these strip the wax. You can re-wax the canvas occasionally to restore its water resistance.

Yes, and that's part of its charm. Quality leather softens with use and develops a deeper colour and natural patina. Light scratches can often be buffed out with your fingertips or a little conditioner.

You can return items within 30 days of delivery if they arrive faulty, defective, damaged in transit or are not the item you ordered. Items must be unused and in their original condition and packaging. We're unable to accept returns for change of mind. See our full Refund & Return Policy.

Email thewildtanners@gmail.com with your order number and clear photos of the issue. We'll reply within 1–2 business days with return instructions. Please don't send items back without our approval, as they may not be accepted.

Return shipping is paid by the customer. If the item we sent was faulty, damaged or incorrect, we'll reimburse your return shipping cost.

Once we've received and inspected your return, we'll email you to confirm. Approved refunds are issued to your original payment method within 5–7 business days. You can also choose a replacement instead.

Yes. Our products carry a 1-year warranty against manufacturing defects such as broken straps or handles, tears in the leather from normal use, and faulty zips, buckles or press studs.

It doesn't cover general wear and tear, accidental or water damage, third-party alterations, or natural ageing of the leather. See Warranty & Claims for how to make a claim.

We accept Visa, Mastercard, American Express, Maestro, Discover, Diners Club and UnionPay, as well as PayPal, Apple Pay, Google Pay, Shop Pay and Klarna. Available options are shown at checkout.

Yes. Our store runs on Shopify's secure checkout, and all payment details are encrypted with SSL. We never see or store your full card details.

You can view prices in your local currency using the currency selector on our site. Final payment currency and any conversion are shown at checkout.